Shipping

Orders are processed Monday-Thursday during normal business hours, excluding weekends and holidays. Orders placed after 12:00 PM EST, after business hours, on weekends, or on observed holidays will begin processing on the next business day. While we strive to process all orders as quickly as possible, processing times may be extended during periods of high order volume.

Same Day Shipping

We offer same day shipping on qualifying orders placed by 12:00 PM (Noon) Eastern Standard Time, Monday through Thursday (excluding holidays).

If your order has one or more of the following then your order will qualify for same day shipping:

• Is placed by 12:00 PM EST

• Has expedited shipping selected at checkout

• Contains only in-stock items

• Has successful payment authorization

Orders placed after the cutoff or containing backordered or special-order items will ship on the next business day. Click here to learn more about our shipping information.

Returns

If the item is unused and in its original condition, we will refund the full order amount minus the original shipping costs, and shipping for the return. You must include your sales receipt in the box. After 90 days we will not accept returns.

• All returns are subject to inspection.

• Items that show evidence of use will be charged a Restocking Fee.

• Shipping and handling fees are non-refundable.

• You are responsible for Return Shipping Fees.

• Scratch and Dent or Final sale items cannot be returned.
  

Exchanges

If you have an item you wish to exchange, please email us at Support@shiftworks.com and we will help you find the best possible solution. Click here to learn more about our return, refund, and exchange information.