*** We accept returns, exchanges, & damage claims up to 90 days after delivery ***

Returns Policy

If the item is unused and in its original condition, we will refund the full order amount minus the original shipping costs, and shipping for the return. You must include your sales receipt in the box. After 90 days we will not accept returns.

Restrictions

The following items cannot be returned, unless spoken otherwise:

• Any part that shows evidence of being used, installed, handled, packaged, or shipped improperly.

• “Blem items.”

• Final sale items.

Notes

• All returns are subject to inspection.

• Items that show evidence of use and deemed as non-resalable will be deducted from the return amount.

• Shipping and handling fees are non-refundable.

• You are responsible for Return Shipping Fees.

• Scratch and Dent or Final sale items cannot be returned.

Shifter Cable Return Policy

Please note that any shifter cable that has been installed will show signs of casing damage due to the nature of the installation process. This renders the product non-resellable. As such, installed cables are not eligible for return or refund. We strongly recommend reviewing all product specifications carefully prior to installation to ensure proper compatibility.

Exchanges

If you have an item you wish to exchange, please email us at Support@shiftworks.com and we will help you find the best possible solution.

Damages from Shipping

In the event that your order arrives damaged in any way, please email us as soon as possible at Support@shiftworks.com with your order number and a photo of the item’s condition. We address these situations on a case-by-case basis so we may do our very best to reach a satisfactory solution.

*** If you have any questions about your parts and installation, please feel free to contact us at Support@shiftworks.com